NDR generates when mailto hyperlink, #550 5.4.4 ROUTING.NoConnector ForAddressType Print E-mail

Written by Praveen   
Monday, 13 February 2012 17:56

You may receive NDR something similar to below when sending emails from your Outlook 2007/2010.

' This e-mail address is being protected from spambots. You need JavaScript enabled to view it ' (MAILTO: This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) IMCEAMAILTO-xxx%2B40xxx% This e-mail address is being protected from spambots. You need JavaScript enabled to view it >
A problem occurred and this message couldn't be delivered. Check to be sure the e-mail address is correct. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ExHub.ed.local
#550 5.4.4 ROUTING.NoConnectorForAddressType; unable to route for address type ##

If you give a close look, you can see mailto parameter in those emails are creating issues.

When we type an email address inside the square brackets after the Mailto: header, the email address is displayed as an incorrect hyperlink which causes the NDR to generate.

Microsoft has released hotfix for this issue and is available to download here,

Office 2010 - http://support.microsoft.com/kb/2597052

Office 2007 - http://support.microsoft.com/kb/2475888

-Praveen

 

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Last Updated on Monday, 13 February 2012 18:04
 

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